Before Clicking 'Send Money' in Making Payment, Please Provide The Following Information Inside the eBay Notes area.
An example is shown below of how the information should be provided. You will manually enter the information.
*PLEASE SUBMIT IMEI WITHOUT ANY PERIODS / SLASHES / SPACES / OR ANY PUNCTUATION*
1. 15/17 Digit IMEI Number (Type *#06# on Home Screen or look in battery compartment)
2. Phone Model/Carrier Locked to (example: HTC Hd2 Locked to O2)
After receiving the details above, we will process your order immediately.
HTC Phones: DESIRE G2 HERO HD2 TOUCH PRO 2 G1
If you do not agree with our terms please do not buy!
* If for any reason we can't find your unlock code you will be fully refunded within 24-48 hours of confirmation. Please check our FAQ for details on why some codes are not found.
* If you claim the unlock code provided is not working, you MUST provide Video PROOF posted on Youtube.
* If a
WRONG IMEI is supplied, the code generated will be wrong and thus no refunds are provided. Always make sure you get the IMEI from the handset and dial *#06# to get the most accurate details.
* No refunds are given on already Unlocked Phones, or Hard locked Phones (Locked due to too many attempts). Please refer to our FAQ.
* Once an order is in place, you will not be able to alter the order or cancel it since the information is submitted right away to be processed.
* Delays can occur due to Weekends, Holidays, Server Problems.
It is a capability built into GSM phones by mobile phone manufacturers. Network providers use this capability to restrict the use of these phones to specific countries and network providers. Generally, phones can be locked to accept only SIM cards based
How do I know my phone is locked?
Insert a SIM Card from foreign carrier, which is a carrier other than the one branded on your phone. When you turn on the phone you should get one of the messages below:
- Enter Subsidy Code
- Insert Correct Sim Card
- Wrong Sim Card
- Incorrect Sim Card
- Enter Unlock Code
- Sim Network Unlock Pin
- Sim Network Unlock Code
- Phone Restricted
- Invalid Smart Chip
- Special Code Required
Why is my phone locked?
The reason many network providers SIM lock their phones is that they offer phones at a discount to customers in exchange for a contract to pay for the use of the network for a specified time period, usually between one and three years. This business model allows the company to recoup the cost of the phone over the life of the contract. Such discounts are worth up to several hundred US dollars. If the phones were not locked, users might sign a contract with one company, get the discounted phone, then stop paying the monthly bill (thus breaking the contract) and start using the phone on another network or even sell the phone for a profit. SIM locking makes it more difficult to do this.
What is a Hard-Lock?
A Hard Lock is a permanent carrier lock.Your phone will become hard locked by attempting to enter an incorrect unlock code more times than your phone allows, permanently locking the phone to the current carrier. Each phone manufacture has a different limit for the amount of unsuccessful attempts before the device becomes hard locked. The standard amount for Nokia, Samsung and Motorola is 5 attempts. The standard amount for LG and Blackberry is 10 attempts. The messages below are examples of what a Hard Locked phone will display.
- (0 Left) (Blackberry)
- Unlock Attempt: 10 of 10 (LG)
- Number of Attempts Remaining: 0 (Motorola)
- Contact Service Provider (Motorola)
- Tamper Alter (Motorola)
- Wait before Enter Special Code (Motorola)
- Not Allowed (Nokia)
- Cannot Undo Restriction (Nokia)
- Phone Freeze (Samsung)
How do I know my phone is Hard Locked?
Power on the phone with a Not Accepted Sim card. The phone will display "Sim Network Unlock Pin". In order to find how many attempts you have remaining you must enter a invalid code. You can do this by entering all zeros "0" as the unlock code which will be either, 8 or 16 digits depending on model. This will give you a Network Unlock Request Failure and a message "
Number of Attempts Remaining: #" will display on the screen.
If your phone is Hard Locked it will display "
Number of Attempts Remaining: 0" and you should not proceed with purchasing an Unlock code as your phone is permanently locked.
Motorola phones come from the factory with 5 attempts.
An Unlock Code is a numeric string of numbers, when entered into a locked cellular phone will unlock the phone and allow it to be used on other GSM carriers.
What is an IMEI?
IMEI is International Mobile Equipment Identity. It is a 15 digit number that gives your phone a unique identity from other handsets alike.
Where do I find the IMEI #?
To find your IMEI power on your handset and press *#06# and your IMEI will display on the screen.
What WILL an Unlock Code do?
An Unlock Code after entered into the phone will allow you to use your phone on any GSM Carrier worldwide. *Some restrictions may apply, customer should verify with their carrier that the phone being unlocked is supported on the specific carrier. Data service is not guaranteed after unlocking. It is possible that APN settings may need to be adjusted after unlocking to support new carriers data service.
What WONT an Unlock Code do?
-Remove User Passwords from Sim Cards or Phone
-Give you service for Free (Internet, Talk, Text, Roaming, Ringtones)
-Unlock your phone to use on CDMA/IDEN Carriers.
What is a Carrier Unlock Method?
A Carrier unlock method is a term used to identify where the unlock code is being supplied from. When using a Carrier Method, the unlock code is acquired directly from the carrier, for example (AT&T, T-Mobile). The upside to this method is it is normally the cheapest and the fastest. The downfall to this method is that on average it returns codes at an 80% success rate, the other 20% are not found and must be acquired from the Manufacture Method.
What is a Manufacture Unlock Method?
A Manufacture unlock method is a term used to identify where the unlock code is being supplied from. When using a Manufacture Method, the unlock code is acquired directly from the manufacture, for example (LG, Motorola). This downfall to this method is it is normally more expensive and slower than the Carrier method. The upside to this method is that on average it returns codes at a 99% success rate.
Is it Legal to unlock my phone?
The Digital Millennium Copyright Act, introduced an exemption on November 27, 2006 specifically permitting unlocking of cellular devices. The exemption was scheduled to expire on October 27, 2009, but was extended on an interim basis, because the Register of Copyrights had not yet completed its triennial review of DMCA exemptions. In July 2010, the Librarian of Congress extended the DMCA exemption for another 3 years.
What is the 100% Money Back Guarantee?
We guarantee the unlock code provided to the customer will be accepted after being correctly entered into the phone and will unlock the handset.
What is NOT Guaranteed?
We do not guarantee that after unlocking a phone can be used on a specific carrier. The customer
should verify with their specific carrier of choice prior to unlocking, that the phone is compatible with their carrier. We do not guarantee Data service will function with new carrier after unlocking. Some phones need the APN settings to be adjusted for the new carrier in order to have functioning data. Due to the specificity of the settings this must be done by the carrier or the settings must be provided by the carrier.
What is the Return Policy?
Buyer must notify Seller of invalid code claim within 7 days of receipt. Video proof must be presented before a Refund will be given. The requirements for the video submission are as follows;
1)The video must be continuous
2)The video must show the IMEI screen
3)The video must show unlock code being entered into the phone and error message after code was entered
Refunds will be issued through Paypal.
How is Item Delivered?
If you have any questions about this policy,please contact us by email at UnlockFusion@gmail.com or eBay Messages and we will accommodate you. Ebay's policy on Digital Delivery only allow us ship the item.
"I will send this item by postal mail. Sending this item by email or by any other digital delivery method is not allowed and violates eBay policy."
Processing Time: 5 Min - 12 Hours During Business Hours usually. Please allow us up to 12 Hours. If you
want to check status on a code, please use our free live chat or message us on Ebay Messages.