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UK
We prefer payment by personal cheque but will also accept Paypal or Postal Orders if more convenient. We will not charge you a fee if you choose to pay by Paypal.
Overseas
We prefer payment by Paypal but will accept payments drawn on a UK bank account in Sterling if made by prior arrangement. We will not charge you a fee if you choose to pay by paypal.
UK
The item will be delivered by Royal Mail First Class unless otherwise requested.
Overseas
The item will be shipped using Royal Mail Air Mail unless otherwise requested.
Surface Mail
Due to the unfortunate reputation of surface mail shipping we are afraid that we will not insure any item transported in this way. Any such delivery will be undertaken entirely at your own risk. We apologise for any inconvenience caused.
Insurance
Your item will be insured against loss or damage up to the value of £41.00.
Further comprehensive insurance will be offered at the end of the auction if the final value of the item is greater than £41.00.
Signed for deliveries can also be requested at the end of the auction at a cost of an additional 95p for UK buyers or £3.50 for overseas.
Exceptions - Customers from the Russian Federation please note that we will only send items by Royal Mail Signed For and that the additional £3.50 charge will be added at the end of the auction.
Packing
All our items are packed securely, with a combination of chippings and bubble wrap to ensure safe delivery.
Overseas Combined Shipping
We will always combine shipping for multiple purchases to give you the cheapest possible delivery costs. Packages weighing up to 2kg will be sent via Royal Mail. Packages in excess of 2kg may be sent by courier if this is more cost effective for you.
If you have purchased multiple lots please wait for an invoice before making your payment.
Exceptions - Customers in the Russian Federation pleas e note that we will only combine shipping up to a maximum of 2kg. We will not ship by courier to these destinations .
If you require any further information please feel free to contact us by telephone on 01477 549283 .
Our business hours are from 9am until 5pm Monday to Friday.
If you contact us outside of these times please leave a message and we will get back to you as soon as we can.
Alternatively you can email your query to premierpottery@btinternet.com
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