The seller establishes the cost of shipping and cost of shipping insurance, regardless of what any buyer-selected shipping service might charge the seller.
If you have any problems with your order, please contact us before opening a case through eBay or Paypal as we are always keen to solve any problems quickly and work with our customers to find solutions to problems.
Your Paypal account will be promtly credited upon receipt and inspection of the returned item. If you are returning an item because it was received damaged, defective or not the correct item purchased, YELLOWMELLON will reimburse the return shipping charges.
100% Satisfaction Guaranteed
If you are not completely satisfied with your YELLOWMELLON online purchase, we will gladly accept the return or exchange of unworn, unwashed or defective items, within 14 days of receipt of purchase. Refunds for any of the above reasons are subject to a 15% restocking fee. We reserve the right to reject return requests. Please contact us for approval before returning any items as failure to do so will result in delays to the process.
To return or exchange an item, please follow these simple steps:
Repack the item in its original packaging, if possible, with the original receipt and message.
Include your EBAY USER ID in the following return shipping address:
BLOOMINGDALES RETAIL LTD
Attn: Returns Department
50 Derby Street,
Buyer is responsible for items damaged or lost in transit. Please note that all postage costs relating to the return or exchange of items that do not fit must be covered by the buyer. Unless indicated in our listings, all products are standard size. If you are unsure which size to buy please contact us before placing an order.