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We are a family run business based in Mexborough, South Yorkshire.
We are not a faceless company that only trades on the internet, we have a bricks and mortar store if you wish to visit us in person our contact details are:
Our items are all in stock, we don't list anything that isn't physically in our store this way we can ensure your order is engraved as soon as possible and dispatched as quickly as is humanly possible.
We only use the very best in computer engraving technology to ensure every job is beautifully engraved to the highest possible standards.
We accept the following payment types
Cheques and Postal orders should be made payable to Mr Keys and posted to.
We offer free postage on all of our Ebay auctions.
U.K. Postage Only
Please be patient over certain postal periods as orders may be delayed at the following times.
Most items are engraved and dispatched the same day that payment has cleared
Orders are usually delivered within 1-3 WORKING days from the dispatch date
We only use the very best in computer engraving technology to ensure every job is beautifully engraved to the highest possible standards.
PLEASE NOTE - If you forget to tell us which font to use an appropriate one will be selected for you.
We work extremely hard to ensure your transaction with us is a smooth and successful one, we want you to be fully satisfied with the service and products we offer.
If there is anything we can do to enhance your shopping experience with us please let us know
Our engraving service is a bespoke service and we are sure you will be more than happy with your finished order
In the unlikely event there is a problem with a purchase please contact us within 14 days of delivery so we can rectify the situation
Our Ebay store is set up to leave you automatic feedback as soon as we have recieved your positive comments.
One of the following comments will be left onto your feedback profile from our automated system.
" FANTASTIC EBAYER ALWAYS WELCOME PLEASE COME BACK "
" CARLSBERG DON'T DO EBAYERS BUT IF THEY DID "
" YOU ARE LOOKING AT THE FEEDBACK OF ONE OF THE WORLDS BEST EBAYERS "
If you have a complaint, please contact us - don't just leave a negative comment as that will not solve the problem. We advertise our contact details on every advert, we have a retail shop where you can speak to us face to face and we answer all questions sent through Ebays contact member function within 24 - 48 hours. If there is a problem please contact us so that we can rectify the situation.
01709 578110 11am to 6pm Mon to Fri
As soon as feedback is left we will assume the transaction is complete
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