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payment:
PayPal is the ONLY payment method we allow at this time.
Shipping:
All shipping by hongkong post office or china post office !
Item will be despatched within 1 business day upon the receipt of payment.
Don't ship to Italy.
Delivery time as below:
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Country
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Delivery time
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Working days(not including holidays)
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5-7
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8-11
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12-14
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15-19
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20-22
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>22
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Working days +weekend
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5-9
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10-15
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16-20
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21-25
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26-30
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>31
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United states
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Rate(time arrived)
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5.1%
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50.1%
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29.6%
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10.5%
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4.7%
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refunding
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United kingdom
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Rate(time arrived)
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5.9%
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63.2%
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19.1%
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3.4%
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4.4%
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refunding
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Australia
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Rate(time arrived)
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5.9%
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55%
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30%
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5%
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4.1%
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refunding
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Canada
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Rate(time arrived)
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5.9%
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52%
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33%
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4.9%
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4.2%
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refunding
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spain
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Rate(time arrived)
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2.9%
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49%
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39%
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5%
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4.1%
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refunding
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Other country
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Rate(time arrived)
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2.9%
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40%
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43%
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10%
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4.1%
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refunding
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Return:
This product has a one-year warranty. Buyers must contact us to send the defective items back for exchange within the warranty period.
Our warranty does not extend to any products that are physically damaged or that are not under normal operating conditions as a result of misuse or improper installation on the buyer/user's part.
Defective products must be returned within 30 days from the RMA issuing date. For all return products customers MUST contact us for the returning address.
In all cases, buyers pay shipping fees at their own cost to return products for exchange or refund. We will be responsible for the postage of replacements. Refund will be made upon receipt of the returned item.
Feedback (DSR/nps)
We are committed to the satisfaction of our customers and strive to provide the highest level of customer service.
Five-Star Service Is Our Goal!
We strive to earn Positive feedback with 100% perfect "FIVE-STAR" score from you. Your feedback and star scores are very important to us because it will help us to better target our products and services to meet your needs. So, before you post permanent feedback...if anything about this transaction did not meet your expecttions...please let us know and give us the chance to make things RIGHT.
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