You may continue purchasing additional items from our auctions or eBay shop. You have 5 days from the end of the first purchase to add additional items to your order. Make sure all of your auctions have ended prior to checking out. All of your purchases will be consolidated into one checkout!

Payment
We accept the following forms of payment.

• PayPal (sales@furniture-house.co.uk)
• Credit/Debit Cards
• Bank transfer
• Cheque
  
• Postal Order.

VAT
The price of this item includes VAT at the current rate.

Delivery

Delivery will be by Parcelforce or similar courier. We will send you a tracking number a day before your delivery is due. Please note that goods have to be delivered to our packers warehouse and then collected by the courier. We generally deliver to the warehouse once a week. If you are not in when the courier tries to deliver, they will leave a card so re-delivery arrangements can be made.

This item should be dispatched within two weeks. So the overall delivery will take upto 3 weeks.

Customer Service
Please contact us by the following means;

Furniture-House
Salem House
Chacewater
Truro
Cornwall TR4 8NA
0845 1080140 / 01872 560347 (10-6pm Mon-Sat)

Special finish furniture - please note that items that have a finish to be applied, often where there is a choice of different colours are excluded from our normal return policy. You are not able to cancel or alter the order once these items enter production. Please speak to us if you are unsure. This means there will be no refunds on any special finish items.

Guarantee - All new items come with a statutory 1 year guarantee against faulty materials. Please inspect your item upon arrival and mark the delivery receipt with details of any damage, also email or phone us the same day otherwise it will be difficult to make a claim against the courier.

Feedback - We take feedback very seriously, please remember if you're not happy with our service, then please contact us and if you are happy, please pass your experience on.