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Welcome to My1stWish, where it is our job to make all your fashion wishes come true.

My1stWish began as a ladies footwear retailer in the North West of England, famous for bringing designer inspired looks to you at an incredible price. Our mission was and still is to always "Go One Step Further", we are proud to be a brand that thinks outside the box.

After building up a clientele of mail order customers through our retail stores we decided to go global and grant the wishes of women all over the world by stepping into the virtual world! We are now one of the largest, most trusted online retailers in ladies fashion, footwear and accessories.

We love giving our customers the latest looks and trends without breaking the bank, 2009 saw us raise our profile through the printed press and online events and 2010 promises to be dazzling with 100's of new shoes, bags and outfits to have your friends green with envy.

We have already created an online blog keeping you updated with all the latest trends, fashion dos and don'ts, written by our very own fashion guru Kelsie Jacobs. You can also follow us on Twitter and Facebook for daily fashion fixes and exclusive competitions and giveaways.

Please complete the eBay checkout fully within 3 days of the auction/fixed price closing date. Payment is requested within 7 days. We will keep you informed of your purchase progress via email! Please contact us for cheque payment details. You can also pay over the phone with your card on 0800 023 4479

We accept the following payment methods:

• PayPal
• Postal Orders
• Cheque

You may return an item for any reason for either a refund or exchange.

All we ask is the returns must be within 14 days of delivery and for the goods to be returned in the exact same condition that they were sent. Please email us so we can expect delivery stating your purchase and reason. Please include your invoice number in your returns package to speed your refund. We will refund delivery costs if the goods are faulty but for all other returns we cannot refund delivery costs.

All of our goods are checked to ensure you receive a perfect product.

If you require assistance or have any comments or suggestions regarding the site and our service, please email sales@my1stwish.co.uk

We aim to respond to your email within 1 working day.

The team will be able to assist you Monday to Friday, 8:30am to 6pm, excluding Bank Holidays, and between 10am and 2pm on Saturdays and Sundays.

My1stWish Customer Service

If you would like to speak to our customer service department, please call 0800 023 4479.

The department is open Monday to Friday, 9am to 5pm, excluding Bank Holidays.

My1stWish Head Office Address

My1stWish
The Mezzanine
SafeStore
Brindley Road
Old Trafford
Manchester
M16 9HQ

VAT Number: 939239389