BEFORE LEAVING NEUTRAL or NEGATIVE FEEDBACK PLEASE CALL US & ASK FOR THE SUPERVISOR INCASE OF ANY PROBLEM - WE AIM TO RESOLVE ANY PROBLEMS - GOOD FEEDBACK IS VERY IMPORTANT TO OUR BUSINESS & CUSTOMER PEACE OF MIND
We accept card, postal order, bankers draft, cheque, paypal.
Tel 0844 884 1818 to pay by card over the phone - (Lines are open 6 Days Mon-Sat 8am till 6pm). We instantly process your order using this method.
Paypal is only accepted from confirmed addresses only and takes 48 hours for us to process.
Cheques to be payable to BURNLEY PLUMBING SUPPLIES LTD., and processing for cheque payments can take between 10 to 21 days.
For collections please ensure that you have pre-arranged with us by telephone 0844 884 1818.
For courier delivery, we do require
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your full name
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delivery address
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best day and time for delivery
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contact landline and preferably mobile phone numbers.
We cannot arrange delivery without this information.
If the courier misses delivery then extra charges may be incurred. Reasonable assistance must be provided to the driver to help unload. Delivery service is to curbside.
Please do not sign for the item until you are satisfied that it is in a perfect condition. Any discrepencies must be marked as damaged on the couriers note, and phoned through to us and the couriers office within 48 hours.
Certain area's may be subject to surcharge including (but not limited to) highlands, grampians, ireland, europe, postcodes AB, IV, BT, PA, KW, PH, HS, ZE, KA
Next day delivery refers to delivery made the following working day
(Est 1990) - In business a lot longer than many other internet sellers nearly two decades.
We take pride in our business by supplying quality products at huge discounts.
Manufacturing . Import . Distribution . Wholesale . Retail
We are one the UK's BIGGEST distributors of bathroom, kitchens and heating equipment and we buy direct from the source and cut out all the middlemen and because we buy in bulk our competitors usually struggle to compete with us on stocks, price or service.
Our operation runs across 4 UK locations & stock holding capacity in our own premises is over 80,000 sq. ft
We have joint manufacturing ventures in various factories so you know you are buying direct from the source.
Our R&D team are constantly designing new and innovative products to supply the market demand.
Customer service our No1 priority - see our feedback - buy in complete confidence.
We buy BIG, we stock BIG, we sell at LOW prices.
On your ebay purcahses we offer a parts guarantee unless otherwise specified and this does not include labour, carraige or consequential loss.
We are OPEN 6 DAYS a week for your convenience
ebay Helpline 0844 884 1818
We have 10 lines which are open 6 days
Aftersales Department 0844 884 9686
Technical Department 0844 884 9680*
*Please note we can try to help but offer no guarantee or accept any liability from any advice we may offer, you are requested to qualify via an independant professional.
BY POST / IN PERSON:- Hanover Chapel - Old Hall Street - Off Colne Road - Elm Street Business Park - BURNLEY - Lancashire - BB10 1DF - (UK)
DIRECTIONS:- M65, exit Junction 10, follow signs to Elm Street Business Park